Questions,
answered.
Pricing, Rush credits, your own API key, privacy and the open format, in 41 answers written in plain language with no fine print.
Pricing & tiers
What are the plans?
Three. Local is free on your Mac forever, Pro is $20 a month and is the first paid tier, and Studio is $49 per seat a month for teams. You sign up for every one of them yourself, with no sales call or custom contract, and the Pricing page always has the current numbers.
Do I have to pay to use ClipLogger?
No. Local is the full app, with offload, verify, rename, browse and on-device AI logging, and it stays free forever with no account and no trial clock.
What do I get with Pro?
Everything in Local, plus Fast, which uses your own API key to reach cloud vision models as much as you like, along with cloud sync for one user and 150 Rush credits a month. You can top up with credit packs whenever you run low.
What's Studio for?
Crews. Studio is $49 per seat, and every seat adds 500 Rush credits a month to one team pool, so 3 seats give you 1,500 credits that anyone on the team can spend. A shared cast/roster/palette that syncs live, and the mesh, which makes every seat a processing node so idle Macs log footage for free, are coming soon.
Speed & credits
What is Rush?
Rush is our managed, parallel pipeline, paid for in credits, so you need no API key and no model to pick. One click sends a folder to it, and it logs 500 clips in about 5 minutes.
How do credits work?
One credit logs one clip. Rush always runs its best model, so there are no tiers or multipliers to work out, and length barely matters: a 3-second cutaway and a 12-minute take cost the same, up to about 15 minutes a clip. Local never touches credits because it's free, Fast spends your own API tokens as much as you like, and Rush spends one credit per clip.
What will the charge look like on my statement?
It shows as
LINK.COM* CLIPLOGGER. Stripe processes payments as the merchant of record for ClipLogger, which is why their LINK.COM* prefix sits in front of our name, and it's also why sales tax and VAT come out right wherever you are. Stripe sends the receipts and invoices, and you can manage or cancel a subscription from your account page as well.How many credits do I get?
Free includes 25 Rush credits as a one-time trial, which needs a free account but no card. Pro includes 150 Rush credits a month on top of unlimited Fast on your own key. Studio gives each seat 500 Rush credits a month, pooled across the team, and the mesh is coming soon so you can process on your own Macs for free.
How do I buy more credits?
Buy a credit pack in the app or from your account page: 100 credits for $12, 500 for $50 (save 17%) or 1,000 for $90 (save 25%). Pack credits never expire, and plan credits roll over and never expire on every plan too.
Is "5 minutes" a guarantee?
No, there's no money-back SLA behind it. The parallel pipeline gets a batch done in about that time, and the real figure depends on clip count, resolution and how busy the pipeline is when you send it. Every plan is self-serve, so there's no custom contract that buys a harder guarantee.
What if I run out of credits mid-job?
You can drop back to Local, which is free, or to Fast on your own key at any point, or buy a credit pack and keep the batch running on Rush.
Bring your own API key
Which plan unlocks bring-your-own-key?
Pro and up. Your own key is the line between Local and Pro, so Pro is the first tier where you can add a key for cloud speed.
Which models can I use?
Your key reaches OpenAI's vision models, or many more models through OpenRouter. The ClipLogger Mac app writes the prompt and sends frames straight from your Mac to that provider, never through ClipLogger's servers, and the list of supported models grows as new ones ship.
Who pays for the tokens?
You do, straight to your model provider at their standard rates. Your Pro subscription pays for using your own key in the app, cloud sync and your monthly Rush credits, and the model usage itself goes on your provider's bill.
I don't have an API key. Can I still go faster than Local?
Yes. Rush is managed compute that needs no key, and you pay in credits instead of tokens.
Privacy & security
Does my footage ever leave my Mac?
Only when you pick a cloud mode. Local never sends anything anywhere, and Fast and Rush send frames to cloud vision models because that is where their speed comes from.
What happens to frames sent to the cloud?
It depends on the mode. Rush frames come to our pipeline, which uses them to write your logging metadata. They are retained after processing, with no fixed deletion window. See our Privacy Policy for retention details and deletion requests. Fast frames go straight from your Mac to the provider whose key you added, they never pass through ClipLogger, and that provider's terms decide what happens to them.
Is anything encrypted?
Yes. Anything that leaves your Mac travels encrypted, and we keep Rush frames encrypted at rest for as long as we hold them. Fast frames sit with your own provider, under their terms.
Do you train models on my footage?
No. ClipLogger doesn't use your clips as training data on any plan. With Fast your frames go to your own provider, so their data-use terms apply.
Where does my metadata actually live?
In open .logger.json sidecars, plus XMP, that ClipLogger writes to your own disk next to your media, so none of it sits inside an app database you don't control.
What happens if I cancel?
You keep all of it. The sidecars already sit on your disk in an open format, so cancelling stops cloud speed and sync and leaves everything you've logged where it is.
The free tier
Is Local really free forever, or a trial?
Free forever, with no credit card, trial countdown or feature timer.
Is the free tier crippled to push me toward Pro?
No. Local is the full app, with offload, verified copy with MHL manifests, rename, browse, the string-out reel and unlimited on-device AI logging. The paid tiers add cloud speed and team features, and none of the basics sit behind them.
Do I need an account to use Local?
No, you install it and go.
Accounts & sync
Do I need an account for ClipLogger?
Not for Local. Pro and up need an account for billing, sync and credits, and the 25 trial Rush credits need a free one.
What does "sync you can walk away from" mean?
Sync sits on top of data that already lives on your Mac first. Your metadata stays on your disk whether sync is on or off, so if you stop paying or stop syncing, nothing is stranded in our cloud.
If I downgrade from Pro, do I lose my synced work?
No. Your local sidecars stay as they are, cloud sync stops updating, and what's already on your Mac doesn't change.
Studio & the mesh
What's the mesh?
It's coming soon to Studio. Every seat becomes a processing node, so idle Macs across your team pool together and log footage for free, alongside your Rush credits or in place of them.
What's LAN mesh?
Your team's own Macs sharing compute as peers, so processing spreads across hardware you already own instead of sitting idle, with no separate server and no deployment project.
Do I need special hardware to use the mesh?
No, the mesh uses the Macs your team already has. Any Studio seat can opt in as a node and put its idle capacity to work.
Is there a sales call or a custom contract?
No. Studio is subscribe-and-go like every other plan, and the mesh will be too, with no sales call and nothing to sign.
The format
What is .logger.json, and does it write XMP too?
It's the open sidecar file where ClipLogger writes your logging metadata, including tags, notes, subjects and the AI's reasoning, and it sits on disk next to your media. ClipLogger writes .logger.json alongside standard XMP, so tools that only read XMP still get your metadata.
Which NLEs can read it?
Premiere reads the XMP. For Resolve, Final Cut and Avid, ClipLogger can export a CSV, an FCPXML manifest and an ALE that each one imports, so you log once and bring the metadata into whichever editor you cut in.
What if ClipLogger disappears someday?
Your sidecars are plain, documented JSON and XMP on your own disk, and they stay readable whether or not we're around.
Compatibility & requirements
What platforms does ClipLogger run on?
macOS 15 or later, on Apple silicon.
Is Windows or Linux supported?
Not today. ClipLogger is built for Apple silicon Macs, and that's where we're putting the work for now.
Do I need an internet connection?
Not for Local, which works fully offline. Fast, Rush and cloud sync all need a connection.
What hardware does on-device AI use?
Your Mac's own Apple silicon, so Local logging speed scales with your machine and you don't need an external GPU or a server.
License
Is ClipLogger open source?
Not today, and we'd rather say that plainly than borrow a label we haven't earned. The .logger.json format is open and documented, Local is free forever, and we're still deciding the app's source license (leaning permissive), which we'll announce once it's settled.
What's actually open, the app or just the format?
The format. .logger.json is open and documented, so anything can read or write it, and your metadata never depends on ClipLogger surviving as a company. We're still finalizing the app's source license (leaning permissive), and Local stays free forever either way.
Why keep the format open?
For the same reason as the privacy stance, which is that your data should stay yours and never get locked in. With an open, documented format you can check that for yourself, and your logs outlive any subscription or company.
Still have questions?
Ask on the contact page and a person will write back.